The process of understanding your Telecom bill has become complex. It can be time consuming and overwhelming. In small companies, employees likely wear many hats, and somewhere there is a Telecom hat. Larger companies benefit from having IT and procurement departments, but members of these departments also have a full array of job responsibilities. It is unlikely that there is someone with the time, the expertise and the specific skill set necessary to oversee the Telecom services and billing for your company.
If either of these situations ring true, then you may be asking yourself “Is a Telecom Audit Right for Me?” One of the most beneficial services that C3 offers our clients is conducting a professional Telecom audit. Typically, the savings that C3 finds for you will more than cover the cost of the audit, and since it’s contingency-based, there is virtually no risk.
Would you like to know more about what to expect when you hire C3 to conduct a comprehensive Telecom audit? If you’re curious, here are some answers to common questions about the auditing process and potential results:
Who Will Conduct my Telecom Audit?
When you hire C3, your Telecom audit will be conducted by Telecom industry experts. Our auditors used to work for the Telecom companies, so they have a deep understanding of contract complexities, invoice jargon, services offered, and all the Telecom options your company should consider.
What Will My Telecom Audit Include?
During your Telecom audit, our experts will analyze your Telecom contracts and invoices, searching for avenues of potential savings for your company. The audit will include:
An expert review of every line item on your Telecom invoices
A thorough comparison of charges to contract and billing tariffs
Identification of any billing errors
Identification of under used or un-used services
Identification of any credits or refunds due from your provider
Where Will My Telecom Audit Take Place?
Telecom audits don’t disrupt the workplace, nor do they interfere with employee productivity, because the majority of the audit takes place at our offices, not yours. This will allow you to carry on with business as usual throughout the audit.
When Should I Schedule My Telecom Audit?
If your company has never had a Telecom audit before, then the sooner, the better! At least 80% of all Telecom invoices contain errors, which means that you are very likely overpaying for your Telecom services. After your comprehensive audit with C3, our experts will recommend a maintenance schedule to make sure that your company continues to save on Telecom expenses over the long term.
Why Should I Schedule a Telecom Audit with C3?
Telecom audits are all about your company’s bottom line; you will save money on Telecom, which will enable you to keep more of your profits or spend in other channels of your business. In addition to the immediate cost savings, an audit will give you a better understanding of your Telecom service options so that your company will benefit from a contract that includes the best Telecom services to meet your needs and strengthen your communication abilities.